Selling products that require expertise or guidance has always been challenging online. This often leads to contact with inside sales or customer service, or to costly in-store visits.
In addition, the customer’s buying journey suffers, resulting in reduced sales. With Fiwe’s Guided Selling, these challenges can be addressed and managed online by the customer themselves.
What you'll learn:
How Guided Selling simplifies complex product decisions through step-by-step guidance
How organizations reduce pressure on sales and support teams by enabling self-service
How Guided Selling improves the buying experience and increases conversion rates
How the solution can be adapted to different business models and product portfolios
Speakers:
Peter Karlsson
Director of Product Outline & Solution Offerings