The Komplett Group is the Nordic countries’ largest e-commerce player

With a total of 18 webshops and reporting revenues of MNOK 7 300 in 2015, the Komplett Group has a total of 1 800 000 active customers.

Komplett Group has a very exciting and ambitious development with big plans for continued growth. The vision is to be “the obvious choice” for customers. Precision, simplicity and customer experience is main focus. The offer is wide and within the group there are several business areas such as consumer electronics, pharmacy, health/beauty, travel, insurance, etc. Komplett Group is also a partner in the newly established marked.no – online food delivery.

As part of its growth plans, the company decided to invest in a modern and efficient solution to manage product information. The choice fell on market-leading Informatica MDM Product 360, which is implemented by Fiwe. Furthermore, it has also decided to acquire a user-friendly solution for managing complex business rules – IBM Operational Decision Manager – also supplied by Fiwe. – “For us in Komplett Group these solutions are business critical for our expansion plans and will be very important cornerstones of our infrastructure,” says Jostein Tuhus Sorli as CIO of Complete Group.

Solution

• Informatica MDM Product 360
• Informatica Media Manager (DAM)
• Informatica Data Quality (IDQ)
• IBM Operational Decision Manager (ODM)
• IBM Integration Bus