A meaningful and relevant customer experience
Today, in both the B2C and B2B worlds, customers expect a more personal, meaningful and relevant customer experience. By better understanding customer behavior and combining both qualitative and quantitative data, you set the stage for positive, long-term customer relationships.
We offer expertise, services, and solutions in customer analytics.
How can we help you improve customer insight and analytics?
OUR PLATFORMS AND SOLUTIONS
Acoustic Content: Do you have a large amount of data that needs to be collected and managed? Do you have a lot of traffic on the existing sites? Do you want to be able to analyze at a more detailed level? Is it important for you to own your customer data yourself and secure the information for the future? In that case, Acoustic offers flexible and powerful solutions in digital analytics that can help you develop customer insight and the customer experience to the next level.
Acoustic Analytics: A package that includes Digital Analytics and Customer Experience Management (based on Tealeaf). A powerful solution for recording customer behavior in digital channels and creating a picture of the entire customer experience – seen from the customer’s own eyes.
Acoustic Tealeaf: Fiwe is a reseller for Acoustic Tealeaf – a flexible solution to understand the customer’s buying journey and minimize bottlenecks and problems before they arise.
Google Analytics: We have consultants and employees who are experts in the Google ecosystem and who can help get the best results and value based on this.