Fiwe webinar Intershop

Webinar: Meet your customers in a smart Customer Portal

How does a successful strategy look like for your B2B Customer Portal? Tune in for our tips on how you can maximize customer satisfaction while streamlining your operations.

In this webinar, we will explore the four cornerstones of a smart B2B Customer Portal and how they can provide powerful competitive advantages for your company.

Welcome to an inspiring hour with us at Fiwe and Intershop!

We will also discuss:

  • B2B self-service: Managing cost centers, tracking order status/shipping, quote, bid, and invoice management, simple and automated (re-)ordering processes, and e-services for catalogs and EDI/OCI integration.
  • After-sales services: Frequently asked questions, chat, technical and commercial documents, e-learning, and automated offers for spare parts, consumables, and services.
  • Digital sales processes: Guided Selling, integration of sales apps, sales support, and customer registration/onboarding.
  • Digital service models: Linking products to service contracts, product bundles with services, and products as a service.”

Date: Live on Tuesday 13th of June 2023, at 12-13 pm webinar in Swedish and at 13.30-14.30 webinar in English.

Presenters: Mauro Boffardi, Intershop and Daniel Nordin, Fiwe

Registration details below!

Register today!

Date: Tuesday 13th of June 2023, at 12-13 pm

Click here to register for the live Webinar in Swedish

After registration you will receive an e-mail with details on how to attend the webinar.

Date: Tuesday 13th of June 2023, at 13.30-14.30 pm

Click here to register for the live Webinar in English

After registration you will receive an e-mail with details on how to attend the webinar.

Welcome!

Fiwe in co-operation with:

Intershop logo Fiwe